The AI interpreter for every patient conversation.
Clinics wait up to 30 minutes for a human phone interpreter and pay by the minute. Equilingua answers instantly and interprets ten languages in real time.
Where is the pain, and how long has it been going on?
Где болит и как давно это продолжается?
Вверху живота, уже около двух недель.
In my upper stomach, for about two weeks now.
I'm prescribing omeprazole, 20 milligrams, once a day, before breakfast.
Я назначаю омепразол, 20 миллиграммов, один раз в день, до завтрака.
Language access is federal law. The waiting isn’t.
Every provider that takes federal funds must give patients a qualified interpreter, free of charge to the patient. The clinic pays for every interpreted minute.
What clinics pay per minute for human phone interpretation, on every call.
A common wait to reach an interpreter for less common languages, while the patient sits in the room.
When you still need Farsi on the line. Interpreter supply keeps shrinking. The mandate stays.
The requirement comes from Title VI of the Civil Rights Act and Section 1557 of the Affordable Care Act.
Three steps. Two of them are just talking.
Join the call
On the phone, Equilingua joins through SIP with one keypress from the call center. In the exam room, clinicians open a browser link on the iPad. There is nothing to install.
Speak naturally
The clinician speaks English. The patient hears their language about a second later, and answers the same way. The pipeline keeps up with interruptions and cross-talk.
Review the record
Hang up and the visit is already documented in both languages, with an audit trail that holds up in any compliance review.
Built to abstain, not to guess.
In a clinical conversation, a confident wrong answer is worse than a pause. Equilingua is engineered around that asymmetry.
Confidence gating
When the pipeline is not sure it heard correctly, it flags the segment and asks the speaker to repeat. It never papers over uncertainty with a fluent guess.
Entity read-back
The interpreter reads dosages, numbers, and medication names back to the speaker for confirmation before they cross the language barrier.
Dual transcript and audio
Every consented session is recorded with a side-by-side transcript in both languages, so staff can verify any exchange after the fact.
Built for compliance
Every session leaves a complete, tamper-evident record. When compliance asks, the answer is already there, with no extra work for clinicians.
Ten languages. One experience.
A language is either fully supported, voice to voice with the same experience as every other, or it is not offered. Every language runs both directions with English.
Run a pilot in your call center.
You will spend less than you spend on human phone interpretation today, and your patients stop waiting on hold. We start with a demo in your highest volume language.
Equilingua connects to your healthcare system of record, and we design that integration for each client individually. Guaranteed.